Blur Compensates Users After Platform Bug

Blur's Platform Bug and Response

Blur, a prominent NFT marketplace, recently encountered a bug affecting user bids. The issue was quickly addressed, with the platform implementing additional safety checks to prevent recurrence. Users who suffered financial losses due to bid discrepancies have been compensated.

Impact and Immediate Actions

The bug, which impacted bids over an 85-hour period, led to some bids being improperly canceled. Upon detection, Blur disabled its bid acceptance function, and 36 affected bids were processed within 30 minutes. The platform swiftly resolved the issue, re-enabling the bidding functionality while automatically canceling bids above the floor price at that time.

Preventative Measures

Blur's founder, known as Pacman, emphasized the introduction of two additional safety checks to safeguard against future issues. These measures aim to reinforce the platform's message processing system and ensure a smoother user experience.

Compensation for Affected Users

Affected users were assured compensation, calculated as twice the difference between their bid and the corrected top bid. For example, if a top bid was 14.5 ETH and the affected bid was 15.5 ETH, users received a refund of 2 ETH. Data confirms that refunds were processed promptly, with 2327 block confirmations ensuring transaction success.

Financial Impact

The compensation totaled 50.8 ETH, equivalent to approximately $95,000, demonstrating Blur's commitment to user satisfaction and trust. This proactive approach not only mitigated immediate user concerns but also reinforced the platform's reliability in the competitive NFT market.